following case study will provide you with a more concrete view of
of the mandate:
client: A Private bank
person being coached: The
manager of a team of IT professionals
obstacles encountered during the "current situation session":
to the "solutions session", the following decisions were taken:
the manager's other skills, which justify his role as responsible
for the team.
the value added of his/her skills for the other members of the team.
action plan was set up:
a presentation of his management plan for the coming year (training,
evaluation, career plan, recruitment…)
the frequency of individual meetings in order to transmit
information in a more personalised manner.
of the coaching were:
renewal of the manager's credibility thanks to the team members
better understanding of the manager's role.
greater motivation of
the team members thanks to an enhanced visibility of their
collaboration between the manager and the team.
manager became more confident in his role of manager, had greater
enjoyment at work and thus was more successful.