Case study 1
coaching : Case study 1
of the mandate:
to be coached: team of consultants
obstacles encountered during the "current situation session":
of communication between the team members as they are
dispersed at different client sites.
of identification with the company culture as the team
members spend the majority of their time at client sites, away
from the firm
of information concerning
the firm itself in general and on
the various projects in which the other team members are
to the "solutions session", the following decisions were taken:
a weekly breakfast meeting. The agenda of these meetings
includes current problems and the search for solutions.
Furthermore, each team member will, in turn, present on a
regular basis a progress report on his/her project.
on a monthly basis a member of the "Top Management" to
the breakfast meeting in order to increase the identification of
the team members with the firm and to improve the transfer of
to strengthen team ties.
a quarterly internal
journal to improve the flow of information.
of the coaching were:
improvement in the communication between the team members
and between the team and the Top Management.
reduction in staff turnover due to a greater identification
with the company culture and stronger ties between team members.
more efficient allocation of the team members to the various
projects, thanks to improved knowledge of existing